4.1 BUYER hereby agrees that he/she has read and is aware of the preliminary information regarding the basic qualifications, sales price including all taxes and payment method as well as delivery of the products which are shown at www.altobeh.com; that delivery costs will be met by the BUYER, delivery period and full trade name, address and contact details of SELLER and that he/she has given the necessary confirmation in the electronic environment.
By confirming this contract in electronic environment, the BUYER confirms that he/she has accurately and completely obtained the address, basic features of the products ordered, product prices including tax, payment and delivery information that should be delivered by Seller to the customer prior to the conclusion of distant sale contracts.
4.2 The product subject to the contract is delivered to the BUYER or to the person/organization at the address it has provided within the period described in the preliminary information on the website, depending on the distance of the BUYER's settlement for each product, provided that it does not exceed the legal 30-day period. Any delivery fees shown in Article 3 shall be borne by the BUYER and shall be reflected under the name “Shipping Fee” in the invoice for his/her order.
If the product is to be delivered to another person / organization than the BUYER, the SELLER shall not be held liable for failure of this person / organization not to accept the delivery.
3.3) The SELLER cannot be held responsible for failure to deliver the ordered product to the BUYER due to any problems encountered during the delivery of the product by the shipping company to the BUYER.
4.5) The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the specifications specified in the order and with the warranty documents and user manuals, if any.
4.6 The SELLER may supply a different product at the same quality and price to the BUYER provided that it has fair grounds to do so, before the contractual performance obligation expires.
4.7 If the SELLER fails to fulfill the contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, the SELLER shall inform the consumer before the expiry of the fulfillment obligation arising from the contract and may supply a different product with equal quality and price to the BUYER.
4.8 For the delivery of the product subject to the contract, it is obligatory that the signed copy of this contract is delivered to the SELLER and the price has been paid by the BUYERS's preferred form of payment. If the product price is not paid or cancelled in the bank records for any reason, the SELLER shall be deemed to have been released from the delivery of the product.
4.9 The BUYER accepts and undertakes that the credit card information defined in the system during the purchase is correct and that he or she shall bear all legal and penal liability arising from the use of this credit card. In case the Bank/financing institution of the credit card used does not pay the product price to the SELLER due to the use of this card illegally or unfairly by unauthorized persons, as the BUYER cannot be held responsible for this failure, the BUYER shall be obliged to return the relevant product to the SELLER within 3 days provided that the product has been delivered to the BUYER. In such a case, shipping fees shall be borne by the BUYER. Where the BUYER does not return the product, the BUYER accepts and undertakes to transfer the product price to the accounts of the BUYER without any notices if the product price has not been charged from the credit card for any reason or the product price has been returned to the credit card account.
4.10 If the SELLER fails to deliver the product within due time due to force majeure or emergency situations such as adverse weather conditions unabling the transportation, interruption of the transport, he/she shall inform the BUYER about this issue. In such a case, the Buyer is entitled to use one of his elective rights which are canceling the order, replacement of the product of the contract with a new one if available and delaying the delivery period until the disappearance of the situation preventing the delivery. If the BUYER cancels the order, then the paid amount shall be repaid in cash and at once within 10 days.
4.11 Points awarded by the Seller to the customer through a campaign are only valid for one purchase. These points are not refunded even if the product is returned.
For credit card payments of the BUYER, the amount of the product shall be returned to the relevant bank within 7 days after the cancellation of the order by the BUYER. Since the reflection of this amount in the BUYER's accounts after returning it to the bank is entirely related to the bank transaction process, the BUYER already accepts that it is not possible for the SELLER to intervene in any way for possible delays, and that it may take an average of 2 to 3 weeks to transfer the amount returned to the credit card by the SELLER in the account of the BUYER by the bank.